How Modular Tankless Heat Pump Water Heaters Can Help Contractors Get 5 Stars From Their Customers

By clicking "Register", you acknowledge that you have read BNP Media’s Privacy Policy, agree to its terms, and consent to allow BNP Media to use your information consistent with the Privacy Policy. You agree your information submitted will be shared with the sponsor(s) of the webinar. To read our Privacy Policy, please click here
Webinar On-Demand
Sponsored by Intellihot
Presented by Robbie Svidron

Learning Objectives:

  1. Describe how tankless heat pump water heaters can satisfy common customer needs like redundancy, energy-efficiency, and easy serviceability.
  2. Discuss the best-practices when it comes to implementing tankless heat pump water heating systems to ensure maximum utility.
  3. Explain how to overcome the typical complexities and barriers of heat pump water heaters by utilizing tankless setups.
  4. Master the process of designing high-confidence tankless heat pump water heaters that are guaranteed to satisfy commercial customers of any size.


1 PDH*
BNP Media has met the standards and requirements of the Registered Continuing Education Program. Credit earned on completion of this program will be reported to Certificates of Completion will be issued to all participants via the online system. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the RCEP.
As an IACET Accredited Provider, BNP Media offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard.
This course may qualify for continuing education through the FBPE.
This course may qualify for continuing education through the NYSED. For further information, please visit the NYSED website at

Tankless heat pump water heaters can help commercial buildings transition away from fossil fuel reliance by saving space, capital expenditure, and operational costs. They are also easily serviceable and provide added redundancy. This provides contractors with the alluring opportunity of earning customer satisfaction and strong word-of-mouth marketing.

However, installing and maintaining traditional tank-style heat pump water heaters is a challenge due to the added complexity these systems require. This webinar will discuss the ways in which contractors can harness the benefits of tankless heat pump water heaters to their advantage and ensure positive customer feedback.


Photo courtesy of Intellihot


Robbie Svidron serves as Intellihot’s corporate trainer, bringing his field knowledge and expertise of water heating options to contractors and engineers across the country, ensuring that they benefit from the latest advancements in the field. Drawing from a prior position as a Mechanical Systems and Applications Engineer, Robbie has a comprehensive understanding of various water heating options, ranging from boilers with large storage tanks, to gas-powered tank-type heaters, to modern tankless and heat pump water heaters. Constantly exploring ways to reduce water heating costs while enhancing user convenience with emerging technologies, Robbie has guided numerous professionals in transitioning commercial properties from outdated tank-type heaters to more efficient tankless systems. With a curious mindset, Robbie quickly discerns the unique training needs of his audience, providing them with innovative and practical tips for implementing efficient and safe water heating systems that are sized correctly for their hot water needs. Svidron earned a Mechanical Engineering degree from Bradley University, in Peoria, IL.


Intellihot Intellihot designs, manufactures and assembles tankless water heaters for residential, commercial and industrial applications — the first to do so entirely in the United States. Quality and innovation are at the heart of all its products, which were developed following years of extensive research. The company continues to be recognized for its innovative design; it currently has more than 60 awarded and pending patents.


Originally published in June 2023