Creating Inviting Indoor Environments: Owner Perspectives

Sponsored by Armstrong Ceiling and Wall Solutions
Presented by Anne P. Jennings, P.E. and Yana Ronin, MBA, NCIDQ, LEED AP
By clicking "Register", you acknowledge that you have read BNP Media’s Privacy Policy, agree to its terms, and consent to allow BNP Media to use your information consistent with the Privacy Policy. You agree your information submitted will be shared with the sponsor(s) of the webinar. To read our Privacy Policy, please click here
Webinar On-Demand
1 AIA LU/HSW; 1 IDCEC CEU/HSW; 0.1 IACET CEU*; 1 AIBD P-CE; AAA 1 Structured Learning Hour; This course can be self-reported to the AANB, as per their CE Guidelines; AAPEI 1 Structured Learning Hour; This course can be self-reported to the AIBC, as per their CE Guidelines.; MAA 1 Structured Learning Hour; This course can be self-reported to the NLAA.; This course can be self-reported to the NSAA; NWTAA 1 Structured Learning Hour; OAA 1 Learning Hour; SAA 1 Hour of Core Learning

Learning Objectives:

  1. Explain the key elements of indoor environmental quality from a building owner’s perspective.
  2. Explore design tactics that can attract workers back to office settings and provide reassurance that occupant health and safety are being addressed on an ongoing basis.
  3. Illustrate how interior design can positively impact ongoing building operations and maintenance to enhance human health and wellness.
  4. Recognize how building products and systems can enhance overall worker engagement, collaboration and productivity.

This course is part of the Indoor Environmental Quality: Healthy Design Academy

Experiencing the pandemic increased our awareness for the need of commercial buildings to provide both safe and inviting indoor environments. It is critical to understand what owners and tenants are looking for in the design of their spaces. This course will explore a range of client perspectives on how to create better built environments, not only for new construction but also for renovation and retrofit projects. This presentation will provide short- and long-term strategies that tenants and owners are considering for designing and operating facilities that contribute to long-term occupant health and well-being.



Anne P. Jennings, P.E. is Senior Commercial Segment Manager, Healthy Spaces at Armstrong World Industries. She leads commercialization of innovative product solutions that create healthier spaces and improve indoor air quality in offices, schools, and healthcare environments. A graduate of Virginia Polytechnic Institute and State University and a member of ASHRAE, Jennings is skilled in specification writing, building automation, and energy management.


Yana Ronin, MBA, NCIDQ, LEED AP, is a strategist and change management consultant. A true “creative” and “suit” in one (BFA & MBA) and an accomplished, award winning professional with over three million square feet of projects under her belt. Experienced in all stages of design and construction, across industries, in commercial real estate projects large and small. A big-picture systems thinker, facilitator and coach bridging space, culture, technology and experience with desired business outcomes. Most recently, she has been reimagining the post-COVID employee experience, as well as developing workplace re-entry strategies with clients in the San Francisco Bay Area and beyond. She is the founder of FORTYSEVEN, a consultancy focused on built-environment experience and real estate optimization rooted in a research-driven, data-based strategic approach.

Armstrong Ceiling and Wall Solutions Armstrong World Industries is a leader in the design and manufacture of innovative commercial ceiling and wall systems. At home, at work, in health-care facilities, classrooms, stores, and restaurants, Armstrong Ceiling & Wall Solutions offer interior options that help create healthy, sustainable spaces that protect people and cultivate well-being and comfort so they can be at their best.

Armstrong is committed to developing new and sustainable ceiling solutions, with design and performance possibilities that empower its customers to create beautiful, high-performance residential and commercial buildings. Armstrong continues to grow and prosper for the benefit of all its stakeholders.


Originally published in December 2021