Creating Inviting Indoor Environments: Owner Perspectives

This course is no longer active
Webinar On-Demand
Sponsored by Armstrong Ceiling and Wall Solutions
Presented by Anne P. Jennings, P.E. and Yana Ronin, MBA, NCIDQ, LEED AP

Learning Objectives:

  1. Explain the key elements of indoor environmental quality from a building owner’s perspective.
  2. Explore design tactics that can attract workers back to office settings and provide reassurance that occupant health and safety are being addressed on an ongoing basis.
  3. Illustrate how interior design can positively impact ongoing building operations and maintenance to enhance human health and wellness.
  4. Recognize how building products and systems can enhance overall worker engagement, collaboration and productivity.


AAA 1 Structured Learning Hour
This course can be self-reported to the AANB, as per their CE Guidelines
AAPEI 1 Structured Learning Hour
MAA 1 Structured Learning Hour
This course can be self-reported to the NLAA.
This course can be self-reported to the NSAA
NWTAA 1 Structured Learning Hour
OAA 1 Learning Hour
SAA 1 Hour of Core Learning
This course can be self-reported to the AIBC, as per their CE Guidelines.
This course is approved as a Structured Course
This course can be self-reported to the AANB, as per their CE Guidelines
Approved for structured learning
Approved for Core Learning
This course can be self-reported to the NLAA
Course may qualify for Learning Hours with NWTAA
Course eligible for OAA Learning Hours
This course is approved as a core course
This course can be self-reported for Learning Units to the Architectural Institute of British Columbia

Experiencing the pandemic increased our awareness for the need of commercial buildings to provide both safe and inviting indoor environments. It is critical to understand what owners and tenants are looking for in the design of their spaces. This course will explore a range of client perspectives on how to create better built environments, not only for new construction but also for renovation and retrofit projects. This presentation will provide short- and long-term strategies that tenants and owners are considering for designing and operating facilities that contribute to long-term occupant health and well-being.



Anne P. Jennings, P.E. is Senior Commercial Segment Manager, Healthy Spaces at Armstrong World Industries. She leads commercialization of innovative product solutions that create healthier spaces and improve indoor air quality in offices, schools, and healthcare environments. A graduate of Virginia Polytechnic Institute and State University and a member of ASHRAE, Jennings is skilled in specification writing, building automation, and energy management.


Yana Ronin, MBA, NCIDQ, LEED AP, is a strategist and change management consultant. A true “creative” and “suit” in one (BFA & MBA) and an accomplished, award winning professional with over three million square feet of projects under her belt. Experienced in all stages of design and construction, across industries, in commercial real estate projects large and small. A big-picture systems thinker, facilitator and coach bridging space, culture, technology and experience with desired business outcomes. Most recently, she has been reimagining the post-COVID employee experience, as well as developing workplace re-entry strategies with clients in the San Francisco Bay Area and beyond. She is the founder of FORTYSEVEN, a consultancy focused on built-environment experience and real estate optimization rooted in a research-driven, data-based strategic approach.


Armstrong Ceiling and Wall Solutions Armstrong World Industries is a leader in the design and manufacture of innovative commercial ceiling and wall systems. At home, at work, in health-care facilities, classrooms, stores, and restaurants, Armstrong Ceiling & Wall Solutions offer interior options that help create healthy, sustainable spaces that protect people and cultivate well-being and comfort so they can be at their best.

Armstrong is committed to developing new and sustainable ceiling solutions, with design and performance possibilities that empower its customers to create beautiful, high-performance residential and commercial buildings. Armstrong continues to grow and prosper for the benefit of all its stakeholders.


Originally published in December 2021